You can place an order on this website or by calling us directly for delivery or by visiting our location to collect the machine in person.

Orders placed through the website are paid online. Alternatively payments can be made in cash upon collection or via bank transfer for delivery orders.

Yes, we provide next-day delivery for new machines. For parts and repairs, delivery usually takes between two and four days.

Products can be returned, provided they are in their original packaging and have not been used. Refunds will be issued after deducting a 25% restocking fee.

Most repairs are completed on the same day, typically within 30-60 minutes. However, older machines may require longer repair times and would need to be dropped off.

We are located at Stratford Road, Birmingham, West Midlands B28 8AE.

Our flexible business model allows us to cater to your needs even after regular hours to minimize disruption to your business.

Unfortunately, transformers cannot be repaired due to their specific build. If a transformer is found to be faulty and not operational then you will need to replace it.

Yes, you can purchase cutters and transformers separately to meet your specific needs.

We deliver to all areas in the UK, thanks to our partnership with leading couriers.

Although you don't need an appointment, we kindly ask that you notify us of your visit to ensure an engineer is available to assist you.

Please send your machine to: Hall Green delivery office, 1319 Stratford Road, Hall Green Birmingham B28 9HG. Ensure to use tracked delivery and provide us with the tracking number. Contact us before sending your repair to get the name of the engineer who will be handling your case.